dealing with other work, while in the corner of the office their own telephone rang repeatedly and clicked immediately onto the answering machine. The Child Protection team's room was cramped and cluttered, and it smelt of spoilt milk, because Alex and Una had a habit of emptying the dregs of their coffee cups into the pot of a depressed-looking yucca plant in the corner.
Mattie's most recent notes were untidy and chaotic, peppered with crossings out, misdated and partial. Several key documents were missing from the file, including a letter sent by the addiction clinic a fortnight previously. It was quicker to ask Alex and Una for information.
'Last case review woulda been ...' said Alex, frowning at the yucca plant, 'over a year ago, I reckon.'
'And they thought Robbie was OK to stay with her then, obviously,' said Kay, the receiver pressed between ear and shoulder as she tried and failed to find the notes of the review in the bulging folder.
'It wasn't a case of him staying with her; it was whether he was going to go back to her or not. He was put out to a foster mother, because Terri was beaten up by a client and ended up in hospital. She got clean, got out, and was mad to get Robbie back. She went back on the Bellchapel programme, she was off the game and makin' a proper effort. Her mother was saying she'd help. So she got him home and a few months later she'd started shooting up again.'
'It's not Terri's mother who helps, though, is it?' said Kay, whose head was starting to ache, as she tried to decipher Mattie's big, untidy writing. 'It's her grandmother, the kids' great-grandmother. So she must be knocking on, and Terri said something about her being ill, this morning. If Terri's the only carer now ...'
'The daughter's sixteen,' said Una. 'She mostly takes care of Robbie.'
'Well, she's not doing a great job,' said Kay. 'He was in a pretty bad state when I got there this morning.'
But she had seen far worse: welts and sores, gashes and burns, tar-black bruises; scabies and nits; babies lying on carpets covered in dog shit; kids crawling on broken bones; and once (she dreamed of it, still), a child who had been locked in a cupboard for five days by his psychotic stepfather. That one had made the national news. The most immediate danger to Robbie Weedon's safety had been the pile of heavy boxes in his mother's sitting room, which he had attempted to climb when he realized that it attracted Kay's full attention. Kay had carefully restacked them into two lower piles before leaving. Terri had not liked her touching the boxes; nor had she liked Kay telling her that she ought to take off Robbie's sodden nappy. Terri had been roused, in fact, to foul-mouthed, though still slightly hazy, fury, and had told Kay to fuck off and stay away.
Kay's mobile rang and she picked it up. It was Terri's key drug worker.
'I've been trying to get you for days,' said the woman crossly. It took several minutes for Kay to explain that she was not Mattie, but this did not much reduce the woman's antagonism.
'Yeah, we're still seeing her, but she tested positive last week. If she uses again, she's out. We've got twenty people right now who could take her place on the programme and maybe get some benefit from it. This is the third time she's been through.'
Kay did not say she knew that Terri had used that morning.
'Have either of you got any paracetamol?' Kay asked Alex and Una, once the drug worker had given her full details of Terri's attendance and lack of progress at the clinic, and rung off.
Kay took her painkillers with tepid tea, lacking the energy to get up and go to the water cooler in the corridor. The office was stuffy, the radiator cranked up high. As the daylight faded from the sky outside, the strip-lighting over her desk intensified: it turned her multitude of papers a bright yellow-white; buzzing black words marched in endless lines.
'They're going to close down Bellchapel Clinic, you watch,' said Una, who was working at her PC with her back to Kay. 'Got to make cuts. Council funds one of the drug workers. Pagford Parish owns the building. I heard they're planning to tart it up and try and rent to a better-paying client. They've had it in for that clinic for years.'
Kay's temple throbbed. The