Talking to Strangers - Malcolm Gladwell Page 0,80

off never meeting Hitler at all. He should have stayed home and read Mein Kampf. The police in the Sandusky case searched high and low for his victims for two years. What did their efforts yield? Not clarity, but confusion: stories that changed; allegations that surfaced and then disappeared; victims who were bringing their own children to meet Sandusky one minute, then accusing him of terrible crimes the next.

James Mitchell was in the same position. The CIA had reason to believe that Al Qaeda was planning a second round of attacks after 9/11, possibly involving nuclear weapons. He had to get KSM to talk. But the harder he worked to get KSM to talk, the more he compromised the quality of their communication. He could deprive KSM of sleep for a week, at the end of which KSM was confessing to every crime under the sun. But did KSM really want to blow up the Panama Canal?

Whatever it is we are trying to find out about the strangers in our midst is not robust. The “truth” about Amanda Knox or Jerry Sandusky or KSM is not some hard and shiny object that can be extracted if only we dig deep enough and look hard enough. The thing we want to learn about a stranger is fragile. If we tread carelessly, it will crumple under our feet. And from that follows a second cautionary note: we need to accept that the search to understand a stranger has real limits. We will never know the whole truth. We have to be satisfied with something short of that. The right way to talk to strangers is with caution and humility. How many of the crises and controversies I have described would have been prevented had we taken those lessons to heart?

We are now close to returning to the events of that day in Prairie View, Texas, when Brian Encinia pulled over Sandra Bland. But before we do, we have one last thing to consider—the strangely overlooked phenomenon of coupling.

1 There was plenty of experience with waterboarding at the Navy SERE school, however. There, the training philosophy was a little different. “The Navy’s view was that people go into that situation expecting that they can hold out, that they can be cocky. When that happens to you [not holding out], you’re devastated and you don’t bounce back,” Mitchell said. “So, part of what they try to do in the Navy school is show people that you really will capitulate at some point. But your job as an American soldier is to resist to the best of your ability.” The Navy wanted to show their trainees how bad things could get. The Air Force felt their trainees were better off not knowing that.

2 In another, larger study, Morgan found that 77 out of 114 soldiers falsely identified their interrogators in a photo lineup—and this was 24 hours after interrogation! When these soldiers were asked how confident they were in their responses, there was no relationship between confidence and accuracy.

Part Five

Coupling

Chapter Ten

Sylvia Plath

1.

In the fall of 1962, the American poet Sylvia Plath left her cottage in the English countryside for London. She needed a fresh start. Her husband, Ted Hughes, had abandoned her for another woman, leaving her alone with their two small children. She found an apartment in London’s Primrose Hill neighborhood—the top two floors of a townhouse. “I am writing from London, so happy I can hardly speak,” she told her mother. “And guess what, it is W.B. Yeats’ house. With a blue plaque over the door saying he lived there!”

At Primrose Hill she would write in the early-morning hours while her children slept. Her productivity was extraordinary. In December she finished a poetry collection, and her publisher told her it should win the Pulitzer Prize. She was on her way to becoming one of the most celebrated young poets in the world—a reputation that would only grow in the coming years.

But in late December, a deadly cold settled on England. It was one of the most bitter winters in 300 years. The snow began falling and would not stop. People skated on the Thames. Water pipes froze solid. There were power outages and labor strikes. Plath had struggled with depression all her life, and the darkness returned. Her friend, literary critic Alfred Alvarez, came to see her on Christmas Eve. “She seemed different,” he remembered in his memoir The Savage God:

Her hair, which she usually wore in a tight, school-mistressy bun, was loose.

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