Airport - By Arthur Hailey Page 0,7

thought affectionately: he could understand Libby's enthusiasm. To her, almost everything was exciting and good, and the few things which were not were brushed aside and speedily forgotten. He wondered how much longer her happy innocence would last.

"That's nice," Mel said. "I like that."

"Daddy, Daddy! Will you help me?"

"If I can."

"I want a map of February."

Mel smiled. Libby had a verbal shorthand of her own which sometimes seemed more expressive than conventional words. It occurred to him that he could use a map of February himself.

"There's a calendar in my desk in the den." Mel told her where to find it and heard her small feet running from the room, the telephone forgotten. It was Roberta, Mel assumed, who silently hung up.

FROM THE general manager's office suite, Mel walked onto the executive mezzanine which ran the length of the main terminal building. He carried the heavy topcoat with him.

Pausing, he surveyed the thronged concourse below, which seemed to have become even busier within the past half-hour. In waiting areas, every available seat was occupied. Newsstands and information booths were ringed by crowds, among them many military uniforms. In front of all airline passenger counters were line-ups, some extending around corners out of sight. Behind the counters, ticket agents and supervisors, their normal numbers swelled by colleagues from earlier shifts retained on overtime, had schedules and passage coupons spread out like orchestral scores.

Delays and reroutings which the storm had caused were taxing both scheduling and human patience. Immediately below Mel, at Braniff ticketing, a youngish man with long, blond hair and a yellow scarf was proclaiming loudly, "You've the effrontery to tell me I must go to Kansas City to get to New Orleans. You people are rewriting geography! You're mad with power!"

The ticket agent facing him, an attractive brunette in her twenties, brushed a hand over her eyes before answering with professional patience, "We can route you directly, sir, but we don't know when. Because of the weather, the longer way will be faster and the fare is the same."

Behind the yellow-scarfed man, more passengers with other problems pressed forward urgently.

At the United counter, a small pantomime was being played. A would-be passenger---a well-dressed businessman---leaned forward, speaking quietly. By the man's expression and actions, Mel Bakersfeld could guess what was being said. "I would very much like to get on that next flight."

"I'm sorry, sir, the flight is fully booked. There's also a long standby..." Before the ticket agent could complete his sentence, he glanced up. The passenger had laid his briefcase on the counter in front of him. Gently, but pointedly, he was tapping a plastic baggage tag against a corner of the case. It was a 100,000-Mile Club tag, one of those United issued to its favored friends---an inner elite which all airlines had helped create. The agent's expression changed. His voice became equally low. "I think we'll manage something, sir." The agent's pencil hovered, crossed out the name of another passenger---an earlier arrival whom he had been about to put on the flight---and inserted the newcomer's name instead. The action was unobserved by those in line behind.

The same kind of thing, Mel knew, went on at all airline counters everywhere. Only the naive or uninformed believed wait lists and reservations were operated with unwavering impartiality.

Mel observed that a group of new arrivals---presumably from downtown---was entering the terminal. They were beating off snow from their clothing as they came in, and judging from their appearance, it seemed that the weather outside must be worsening. The newcomers were quickly absorbed in the general crowds.

Few among the eighty thousand or so air travelers who thronged the terminal daily ever glanced up at the executive mezzanine, and fewer still were aware of Mel tonight, high above them, looking down. Most people who thought about airports did so in terms of airlines and airplanes. It was doubtful if many were even aware that executive offices existed or that an administrative machine---unseen, but complex and employing hundreds---was constantly at work, keeping the airport functioning.

Perhaps it was as well, Mel thought, as he rode the elevator down again. If people became better informed, in time they would also learn the airport's weaknesses and dangers, and afterward fly in and out with less assurance than before.

On the main concourse, he headed toward the Trans America wing. Near the check-in counters, a uniformed supervisor stepped forward. "Evening, Mr. Bakersfeld. Were you looking for Mrs. Livingston?"

No matter how busy the airport became, Mel thought, there would always

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